Information Systems Staffing

Job Details

203593 - Systems Engineer
Seeking an experienced Systems Engineer to provide responsive support to our client’s user community, both their home office and in the field, for general break/fix activities, as well as project based maintenance, upgrades, and builds. Also responsible for interacting with Help Desk for any Tier 2 issues related to users. Duties include ensuring proper operation and performance of Server environments, including underlying applications; ensuring patching and updates to systems and applications is occurring to meet corporate policies; providing administrative maintenance and support on Network and Server hardware as necessary; ensuring proper operation and performance of Networking switches, routers, and remote access VPN systems; and maintaining systems and application monitoring and alerting to ensure proactive notification of any systems or applications issues. Will also provide administrative functions to ensure operation of the Telephony system; prepare newly acquired hardware for distribution to end-users as necessary; coordination with Third Party Help Desk team on Tier 2 support issues; and fulfill administrative reporting requirements. A Bachelor's Degree or appropriate relevant work experience is required, along with 1-2 years’ experience with: helpdesk level 1 problem resolution with hardware & software; computer hardware; Windows XP/Windows 7 Operating Systems; Windows Server Operating Systems; Microsoft Office Suite (2010,2013,2016); Remote Access tools (RDP, TeamViewer); Software deployment tools (WDS, SCCM); Citrix XenApp or Microsoft RDS; Cisco and/or Meraki Networking; and Mobile devices (Smartphones & Tablets). Must possess excellent in-person and phone communications skills. Microsoft, Citrix, Cisco Certifications desirable. Salary dependent upon experience. (203593NF101117)

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     Professional Recruiter   View Details

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1420 East Joppa Road.

Towson MD 21286

Phone: 410-823-5630

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