Information Systems Staffing

Job Details

203624 - Tier 2 Help Desk Analyst
Seeking a Tier 2 Help Desk Analyst to provide software and hardware support to our client. The successful candidate will process requests that cannot be handled by the first tier support and will determine and complete appropriate systems implementation and/or maintenance tasks. Responsibilities include providing advanced support to the user community during regular business hours, as well as outside regular business hours, according to a predetermined work schedule. Requirements include 2 - 4 years' experience in information technology or related field; advanced knowledge of Windows 10 and Office 2016 Suite; demonstrated troubleshooting ability in a Windows Environment, including Active Directory, Direct Access and Citrix; demonstrated ability of troubleshooting antivirus and SPAM management solutions (currently Microsoft Forefront Endpoint Protection); demonstrated ability to support network applications and printers; excellent hardware skills with PCs, laptops, printers and copiers. Must also possess the ability to handle multiple projects and assignments; able to administer and trouble shoot voice systems; support document management and legal research tools; and support video teleconferencing equipment. A High School Diploma is required; advanced education preferred. Submit your resume for an immediate interview if you qualify! Salary dependent upon experience. (203624NF012418)

Information Systems

  Technical Support
     203603 - Applications Manager   View Details
     203641 - Help Desk II   View Details
  Systems Administration/Engineering
     203579 - Senior Systems Analyst   View Details
     203582 - SAP Systems Engineer   View Details
     203583 - Senior SAP Systems Engineer   View Details
     203623 - Tier 1 Help Desk Analyst   View Details
     203624 - Tier 2 Help Desk Analyst   View Details
     203630 - AIX Administrator   View Details
     203631 - Systems Administrator   View Details
  Software Development
     203609 - Software Engineer    View Details
     203492 - ETL Developer   View Details
     203620 - Software Tester   View Details
     203617 - Senior Software Engineer   View Details
     203616 - Data Warehousing Developer   View Details
     203610 - Jr. Software Engineer   View Details
     203608 - Sr. Software Developer   View Details
     203636 - Interface Analyst   View Details
     203612 - Software Developer   View Details
     203642 - Interface Engineer   View Details
     203510 - Java Developer   View Details
     203458 - SQL Programmer Analyst   View Details
     203643 - Business Intelligence Developer   View Details
     203619 - SAS Programmer   View Details
     203634 - Programmer Analyst   View Details
     203639 - Software Developer   View Details
     203599 - Business Continuity Plannner   View Details
  Network Administration/Engineering
     203606 - Senior Network Engineer   View Details
     203584 - Integration Manager   View Details
  Database Administration/Development
     203635 - DBA   View Details
     203632 - Data Analyst   View Details
     203482 - Data Warehouse Manager   View Details
     203555 - Reports Analyst   View Details
     203625/26 - Java Developer(s)   View Details
     203587 - Senior Software Engineer   View Details
     203628 - Oracle Consultant   View Details
     203627 - Sr. Front End Developer   View Details
     203637 - Clinical Systems Analyst   View Details


     Professional Recruiter   View Details

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Towson MD 21286

Phone: 410-823-5630

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