Information Systems Staffing

Job Details

203623 - Tier 1 Help Desk Analyst
Our client seeks a Help Desk Analyst to provide first tier software and hardware support to their firm. If unable to resolve an issue, the Analyst will elevate and/or escalate service requests according to IT Service Center policies and procedures. Will also initiate tracking of all Service Requests; perform periodic audit of Service Request documentation; maintain user and asset databases; and communicating IT Group notices to employees. Requirements include 1 - 3 years' experience in information technology or related field; demonstrated troubleshooting ability in a Windows environment, including Active Directory, Direct Access and Citrix; demonstrated knowledge of basic system administration, business-class telephony and Microsoft desktop operating system and application products (including Windows 10 and Office 2016 suite); and demonstrated ability to support video teleconferencing equipment. High School Diploma required; advanced education preferred. Apply to today and see if you qualify! Salary dependent upon experience. (203623NF012418)

Information Systems

  Technical Support
     203603 - Applications Manager   View Details
     203641 - Help Desk II   View Details
  Systems Administration/Engineering
     203579 - Senior Systems Analyst   View Details
     203582 - SAP Systems Engineer   View Details
     203583 - Senior SAP Systems Engineer   View Details
     203623 - Tier 1 Help Desk Analyst   View Details
     203624 - Tier 2 Help Desk Analyst   View Details
     203630 - AIX Administrator   View Details
     203631 - Systems Administrator   View Details
  Software Development
     203609 - Software Engineer    View Details
     203492 - ETL Developer   View Details
     203620 - Software Tester   View Details
     203617 - Senior Software Engineer   View Details
     203616 - Data Warehousing Developer   View Details
     203610 - Jr. Software Engineer   View Details
     203608 - Sr. Software Developer   View Details
     203636 - Interface Analyst   View Details
     203612 - Software Developer   View Details
     203642 - Interface Engineer   View Details
     203510 - Java Developer   View Details
     203458 - SQL Programmer Analyst   View Details
     203643 - Business Intelligence Developer   View Details
     203619 - SAS Programmer   View Details
     203634 - Programmer Analyst   View Details
     203639 - Software Developer   View Details
     203599 - Business Continuity Plannner   View Details
  Network Administration/Engineering
     203606 - Senior Network Engineer   View Details
     203584 - Integration Manager   View Details
  Database Administration/Development
     203635 - DBA   View Details
     203632 - Data Analyst   View Details
     203482 - Data Warehouse Manager   View Details
     203555 - Reports Analyst   View Details
     203625/26 - Java Developer(s)   View Details
     203587 - Senior Software Engineer   View Details
     203628 - Oracle Consultant   View Details
     203627 - Sr. Front End Developer   View Details
     203637 - Clinical Systems Analyst   View Details


     Professional Recruiter   View Details

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Towson MD 21286

Phone: 410-823-5630

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